Video Conferencing Over IP Issues

Video Conferencing Over IP Issues? Help

A Broadband connection in itself will not guarantee perfect delivery of video. If you experience break-up of audio or video, the most likely cause of the problem will be traffic on the 'network' and NOT a faulty codec.

Arguably, some codecs can handle errors better than others but if you are experiencing problems at all, look at the in call statistics, that will often confirm that packets are lost (or so late they are considered lost). Real time applications require a consistent flow of data, they can tolerate a delay but variances in delay (jitter) can only be tolerated in small doses.

Problem causes can be difficult to isolate, particularly if you are dealing with the internet. xDSL services are designed to a cost rather than to perform for real time applications, you will often get away with a good service but learn to expect what you pay for. Consider why many organisations pay thousands for what you only pay hundreds (or less) for. Wider, faster paths with managed traffic.

That said, thousands of users communicate over xDSL broadband links with only occasional problems.

They get stuck in 'Electronic Traffic' and have problems attending the meeting. Better than being stuck in a car, train or plane!

Contact us for advice on the range of products available to suit your internet access needs.

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Glossary

IP transmits blocks of data between hosts identified by fixed-length addresses.
Videoconferencing is a live communication between people in separate locations. It usually involves audio and text as well as video. Videoconferencing in its simplest form transmits static images and text between two locations. Sophisticated video systems today can transmit full-motion video images and high-quality audio between multiple locations.
Video conferencing solutions comprise of everything you need to enable video communication between people in separate locations. Video conferencing systems can range from simple desk top systems for one-to-one video calls through to a sophisticated system, fully integrated into the design of your room for a video call between many people at a number of different locations.