Support & Maintenance

Maintenance Support Contracts

Maintenance Support Contracts

What if it goes wrong? AuDeo support contracts provide you with the peace of mind that, in the unlikely event that things do go wrong, they will be put right, quickly and efficiently.

AuDeo support contracts span the whole range of cover you would expect from a quality supplier. From telephone support programmes, through next day replacement to on-site support, you can be assured that it is AuDeo's prime objective to get your equipment up and running with the minimum of fuss and the least disruption to your business.

So whether your equipment is local, distant, portable or integrated, AuDeo can provide a contract that suits you, thus giving peace of mind.

AuDeo is a Polycom Ceritifed Service Reseller and so is qualified to the highest level of support standards.

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Glossary

Audio conferencing is a live communication between two or more people using standard telephone or speakerphones.
AuDeo's highly skilled team will suggest the right solution for you and give you all the information and advice that you might need.
Various levels of support contracts are available; from telephone support programmes, through next day replacement to on-site support.
Depending on the level of contract you choose, our technical engineers are available on the phone, via email and on-site if necessary.
Videoconferencing is a live communication between people in separate locations. It usually involves audio and text as well as video. Videoconferencing in its simplest form transmits static images and text between two locations. Sophisticated video systems today can transmit full-motion video images and high-quality audio between multiple locations.
Video conferencing solutions comprise of everything you need to enable video communication between people in separate locations. Video conferencing systems can range from simple desk top systems for one-to-one video calls through to a sophisticated system, fully integrated into the design of your room for a video call between many people at a number of different locations.