Support

audeocare+OS

audeocare+OS

On-site support for your Video Conferencing systems.

Add our audeocare+OS option to your Video Conferencing support contract.

Adding our on-site option to your Video Conferencing support contract means that not only will we will be on the end of the telephone to help diagnos and test your systems but we will also visit your site to replace or fix your Video Conferencing system for you.

For more in the audeocare range:    
audeocare100   
audeocare300 

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Glossary

In video conferencing cameras are used to scan and transmit visual images.
A codec is a piece of hardware or software that compresses and decompresses digital audio and/or video, ready for transmission.
Video conferencing on a personal computer using a webcam and software. Ideal for individual use.
Video conferencing on a small-integrated unit designed to sit on your desktop. Ideal for individual use or very small groups.
A video conferencing system that is built into your room. There are many integrated furniture options and plasma screens can be wall mounted.
A video conferencing system comprising of a screen, camera, codec speakers and microphone, designed for flexible use in meeting rooms, conference rooms and executive boardrooms.
Various levels of support contracts are available; from telephone support programmes, through next day replacement to on-site support.
Depending on the level of contract you choose, our technical engineers are available on the phone, via email and on-site if necessary.
AuDeo will teach you how to use your system. This can be one to one or group tuition.
Videoconferencing is a live communication between people in separate locations. It usually involves audio and text as well as video. Videoconferencing in its simplest form transmits static images and text between two locations. Sophisticated video systems today can transmit full-motion video images and high-quality audio between multiple locations.
Video conferencing solutions comprise of everything you need to enable video communication between people in separate locations. Video conferencing systems can range from simple desk top systems for one-to-one video calls through to a sophisticated system, fully integrated into the design of your room for a video call between many people at a number of different locations.