Support

AuDeo won't just sell you the solution and walk away.  We offer value added services such as training and maintenance support packages to ensure that your video meetings work, work smoothly and keep on working smoothly.

Training

Training

AuDeo Training is critical to the ongoing success and return on investment of your Video Conferencing solution. Training courses can be tailored to your needs as well as providing standard user and administrator courses.

AuDeo User Adoption

AuDeo User Adoption

Bespoke user adoption programme, incorporating training and an internal marketing plan.

audeocare100

audeocare100

Basic support for your Video Conferencing systems - hardware loan or replacement only.

audeocare300

audeocare300

Standard support for your Video Conferencing systems, including advanced hardware loan or replacement and software upgrades.

audeocare+OS

audeocare+OS

On-site support for your Video Conferencing systems

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Glossary

AuDeo's highly skilled team will suggest the right solution for you and give you all the information and advice that you might need.
Our team will arrange delivery of your equipment. AuDeo's skilled engineers will the take over to build your meeting solutions from start to finish: integrating the system into your room, putting your equipment together and making sure everything works as it should.
AuDeo's engineers are highly skilled in incorporating video conferencing technology into the design of your room. Bespoke A/V walls and furniture are available, plasma screens can be mounted on walls and cables run out of sight for an impressive look to your room.
Various levels of support contracts are available; from telephone support programmes, through next day replacement to on-site support.
Depending on the level of contract you choose, our technical engineers are available on the phone, via email and on-site if necessary.
AuDeo will teach you how to use your system. This can be one to one or group tuition.